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This is my experience and short review in getting
Oct 25, 2010 11:20 AM 2654 Views

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This is my experience and short review in getting the Tatasky HD installed.


Actually I am a tatasky subscriber from the year 2007 & I had not faced any inconvenience till date. So, after the HD launch I was very much curious to get the HD service upgraded (as im using (samsung '32 full hd tv). I was waiting for videocon HD service to lauch to see how that was priced, but I was dissapointed by their false commitment and delay. After reading a lot of reviews, comparison and research I liked the quality of ts decided to go for tata sky HD.


So, I called the tatasky helpline saying, I want to upgrade the HD box from my standard box, so I asked them if there is any offer coming for festive season "diwali".. the cc told there is no news on that. And I said the cc like im a existing customtakeouter and interested in upgrading the HD service. so I confirmed with cc like if I upgrade to HD will I get the HD pack free ofr 1 year as stated on the website... you know wat I was shocked that cc told there is no such offer for HD service, and the offer period is over. So cc said if I want to upgrade I have to pay Rs 2599 + Rs 30 for the HD servie (each month). I argued saying then wat is the benefit of being a existing customtakeouter? Apart from that cc told that "there is a huge demand for


the TS HD service in mumbai, delhi and I am lucky of being in chennai to get the service installed" and cc said that it will take up to 7 business days to get the HD service to be installed. You know, I was not happy with that response, so I said I will think and let you know and hanged my phone.


Near my house there was a dealer who supplies DTH and recharge for all DTH serives, so on saturday I went to his shop and told him like I want to buy a TS HD box, so enquired abt the availability. He said he got the stock, so I also asked him for the HD offer is available or not? you know wht I surprised that he said the offer is still available and even I told him abt wht I experienced on the TS help line. The dealer said he is very much sure told me if I get the Hd box he will get me the 1 yr offer and also get it installed in 10 mins time (also he said that he was previously working for TS and now became a


dealer), I was in dilemma of should I go for it or not. so I said him that im going out now and will be back by 8 Pm, so @ 8 pm I wnt and purchased the dth and dealer said he will come @ 9 Pm and get it installed. You know wht the dealer came sharply @ 9 and he just took 10 mins to get the installation done and there you go, I got myself 1 year free Hd service and also activated in few mins time. I just paid Rs 2599 for the HD box , I was soo happy and said thanked him for the exellent service


for which even TS failed to provide me. After I got my Hd service upgraded I recieved an alert on TV and also on my mobile that I got 1 year free hd pack and my due date.I was really pissed-off by the stupid TS cc people who does'nt even know whats going on and passing the false info. Any way after I got HD service activated I was truly amazed and with the PQ of the HD channels. Guys the PQ and sound of 5.1 is exellent for HD channels and the viewing experience was superb for that price.. The user interface is nicely designed with black color and response of the remote is superb compared to the old remote of the standard stb, the sd channels quality is looking okay, as the connectivity is on HD cable. As you guys know currently they r providing 3 HD channels, and iam expecting more channels to come or atleast movie channels in HD soon. I did not post any pic as I do not have a HD camera.


From my personnal experience - guys be careful before upgrading the service, and confirm to get with offer, as the cc are not educated properly with the offers. Apart from my bad experience in Cc, Iam impressed with current 3 HD channels quality I recommend the TS HD service for the quality of the content they provide.


warm Regards,


Karthik


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