Jul 07, 2015 06:12 PM
16874 Views
My Subscriber id is 1017505643.
I had lodged a complaint for refund of amount due to unconsented activation of'active games' on my account, complaint no. IXOD3J5. While lodging this complaint through online chat option I was told that this activation was done in response to a call from my registered mobile number whereas no such call had been made, I had also asked to share the call on which the consent was give.
As a response to this complaint I received a very rude mail from someone named Tasneem denying the refund still saying that it was added with consent when that is not the case. This is shockingly unethical experience from a TATA brand.
I also received a call from no. 04046788800, the representative was very rude and arrogant and provided misleading information, tried to close the complaint without giving solution
If you need any service or lodge a complaint with TATA sky be ready for a troublesome, frustrating and tiring experience.
DONT GO FOR TATA SKY
