Apr 30, 2015 09:41 PM
12755 Views
I’ve been using this Wi-Fi device by Tata Photon since almost a year now. Earlier, I have used some of the other pre-paid and postpaid devices by Photon as well. I must admit, this one is the best one by Tata till date. In fact, their arch rivals, Reliance Netconnect is way behind the speed and service they provide or maybe, they have been providing all this while. Moreover, Photon comes up with some excellent tariff and new device schemes every now and then. As of now, I am using the 40 GB unlimited plan for Rs.999/-(Exclusive of taxes). Isn’t that amazing guys!
I agree there are issues with the speed sometimes but they are pretty shot-lived. Also, the feedback team is very prompt. There have been cases when I have received three calls from the Customer Care department after my complaint was closed. This is something that most of the ISPs lack. You literally have to break your head to het a proper response from the Customer Relations.
All in all, I am pretty happy with the service. Keep up the good work guys.
