Jul 09, 2010 07:50 PM
2189 Views
My tata photon+ number is 9278715230 .m not able to use my device from past 2 months( that should be enough to open up your eyes) & regularly almost twice a week complaining to your customer care since then.from the past 2 weeks your stupid nodal office members are making false promises of JE visit.there has been not a single JE visit from your end since past 2 months & now m frustrated & writing this email to you guys
I've tried the highest authorities I could talk to including Mr. Mayank Jain, Veneet Bhatia & Sudesh & I found them too useless & irresponsible as your other CC executives.
These guys are simply ruining the reputation of a good brand name like TATA with this kind of lazy behavior. I mean a small issue that could be solved within hours is taking so long that it's been over 2 months & these all guys are still answer-less.
Still if u are not able to resolve this issue. I want my full money back I spent on purchasing your sluggish device, so that I can go with Reliance or MTS** . I chose TATA over reliance but I now guess I made a wrong choice & I want my full money back.
I don't want to hear more excuses from your end.just a straight answer.can u solve this issue now? or just take your device with you & pay me my 3500 bucks.
waiting for a quick response
Amit
