Jul 12, 2014 11:58 PM
17598 Views
On 7th july, in the night I had written this to listen@tatadocomo.com, before writing this I was already aware that it is of no use, but it was necessary to write to them. Kindly read what I had mailed to tata photon officials
Dear sir,
"on 23rd of june I had activated a tata max wifi connection, from sector 9 chandigarh, tata docomo center by no. 9216002068. it was working next day, but when I found its speed less, and contact on customer care, they told me that it had registered on the name of tata photon plus, but they are charging me for tata wifi plan, 3 gb in 650 with max.speed of 6.2mbps, and photon plus plan is of 5gb for 650 rs with max speed of 3.1 mbps.
on 2nd of july I contacted again with sector 9 tata docomo people, in their office, I reached there 10am, the female employee told me that the working timings start from 10.30am, store timings are printed there from 10am, and she told it has been changed. I think you people must be aware of that public sector banks working timings start from 10 am.
after that in evening I again went there( because I do not have any work, so I reached there again-you must be thinking that, but you know I was compelled for going there, to get solution of my problem).
in evening they told me that by mistake they have registered my no. on the name of tata photon plus.and promised me to change it very next day, and since that day 3rd july my device is in non-functional state. I am out of city and not able to use it.
do you have any explanation for
1.bill of june month bill, as the plan if of photon max device and I was getting services of photon plus.
humiliation I had to face for going again and again, and my device is still in non-functional state, and my loss of work, money and time, as I had to spend my work time in cybler cafes.
looking for a positive reply."
This was what I had written in mail, this is 12th of July and still I have not got any reply from them.
Next day 8th July when I visited their office, I felt like I am in government hospital, where you have to approach everyone, no one cares, their senior Mr.Aggrawal sits in casual clothes so that no one can recognize him and ask him for anything, one or two employees working there are literally drug addicts, always want to run away from work.
Literally those guys are disgusting and so is the management who hires them.My aim to write here is to let people know what is the reality of tata people and their product and moreover their wifi is useless, in the end of this month I am going to sell this product on olx.
