Feb 12, 2011 07:54 PM
1894 Views
I bought this Tata Photon + 15 months ago, due to the speed and mobility it offered. Initially I was really impressed with the speed, connectivity it offered. But, with time, I see that the USP of this is fading away.
The tariifs are way too high. You can get a MTNL Wi-Fi modem in your home for far less.
The speed if TOO slow, you can't imagine, I feel that my Mobile connectivity is faster at most of the times. MTNL scores way too much here. A connection of 320KBPS WILL make you feel way faster than this, 24X7. I experienced this in last 3 months. And I am a heavy user, so I can be more sure of this.
Customer care, this used to be Forte of Tata. Not any more, I lodged this complaint 5 days ago, and was promised a call back in 2 hours, still awaiting that. No response. I submitted online request, no reply. I talked to the helpline, they just tell me to Delete my cookies and stuff.
No new schemes for existing customers, I paid all 12 months rent in advance, but no scheme which I feel interesting.
No TRUE unlimited plans, max you can go is 10GB. What the hell!!! 10GB is nothing now a days.
MTNL offers you TRUE unlimited. No limitations.
I am changing to MTNL Wi-Fi modem at home. And would recommend that for sure.
Tariff comparison- Tata Photon + for 2GB plan, Rs.750 + taxes =850 per month approx.
MTNL Rs.395 for 320KBPS UNLIMITED (which is far better that these 3.1MBPS connections at any given time) = total Rs.500 (including modem charges and Taxes).
