Feb 03, 2012 01:12 PM
11999 Views
(Updated Feb 03, 2012 01:08 PM)
Since St.Antony’s motors was the tata car dealer nearby I decided to buy an indica vista vx model through them in Dec 2011.They promised me a corporate discount and free accessories while booking.
Within 3 weeks after booking the rate was hiked twice (blame it on tata they say I agree), but the corporate discount was also taken off last min. stating unconvincing reasons (here too they blame tata).
The car was delivered on time( 7 pm) but without registration ! The worst part was the car hardly had 1 litre diesel in it for me to drive home. They were supposed to deliver the car after registration and that's why a late evening delivery time is normally given.It did not happen here and I was asked to present the car to rto for checking the next day again.
Seat covers were also promised as a free accessory but did not give it. So I was first asked to check after a week’s time and then during first service and now they say that they will inform once seat cover is available. The sales person/team who promised me the free accessory had cleverly passed the buck by this time and told me to follow up directly with delivery division. The sales team doesn't show professionalism or any leadership qualities in solving problems.
A poor experience!
