Jul 21, 2007 03:22 PM
3763 Views
I read most of the reviews on Indica Xeta posted on this site and decided to go for Xeta GLG.
I had read all bad remarks about Tata dealers not providing good service.However, My experience was totally different and therefore I am writing this. Most of the people have written about the features and I would not like to write about the same. However, I wish to write about the dealer. This may be an exceptional experience:)
When I decided to buy the vehicle , I found out the telephone nos of the dealer and called them up. The Sales Girl was friendly and advised about the features and price. Then she offered me to come and test drive the vehicle. I was busy on that day so I said I can come on Sunday. Since on Sudnay the showroom is closed, she offered to come to my office with the vehicle. My office is at least 25 kms away from the showroom and there she was at my office at the given time. Of course, I took the test drive of the vehicle and I would have driven not less than 30 kms on the high way.
After that when I decided to buy the vehicle , the colour which I opted for was not available in inventory and it was ordered. Within 3 days the fresh piece was received from the factory and I was given the delivery.
All the staff members were very co-operative. The documentation took not more than 15 minutes to complete. I was able to negotiate free rear power windows which were installed at the time of taking the delivery. No hassles anywhere.
Reading about the poor service of the Tata dealers, I believe I got a good service from this dealer. Not only this, after one month of purchase, when the first service was due, I called them and they sent a man to pick up the vehicle and by the evening I got an sms that the vehicle is ready after service and you may arrange to pick up the same. Obviously, the vehicle was delivered back to my home by the service station guy only.
Over all good vehichle good dealer and good service.
