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MouthShut Score

28%
1.90 

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Wrong deduction method
Aug 17, 2016 11:31 PM 2069 Views (via Android App)

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Customer Service:

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This was my firat sim. While we are surfing something and there is balance in our sim then the charges are deducted while I have recharged my account with data packes. And as we call to costmer care they told me as  you had surfed  chargable websites. And they never tell you about those websites. This is monopoly of company to earn more money from costmer. And in any cost they will noy refund your balance.


And other problems are also there,


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Network problem


No clear sound at another end


N costly charges of call and sms


There is no special offer


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