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MouthShut Score

19%
1.13 

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Worst company, rejected accident claim too
Dec 04, 2018 12:18 PM 14378 Views
(Updated Dec 04, 2018 07:18 PM)

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Worst company, Don't go by TATA Brand, its no more trust worthy company. Please don't buy any of their insurance products. They just wants to do policies for which no claim arises, big cheaters, Rejected my mothers accident claim resulted in leg fracture due to non disclosure of BP and Diabetes also cancelled the policy without hearing my response for which they given me 15 days to respond on the same day, but indeed they never asked about it in their consent call. During marketing call they say BP and Diabetes are not diseases but age old conditions and more obvious in senior citizens and those are not exclusions for holding policy. They told during their verbal consent call they will not ask about BP and Diabetes from their side and there is no need to disclose about it in existing diseases questionnaire from your side . They clearly mis leaded me with malicious intention of cheating with lots of false promises. During policy purchase they will make all rocket high promises, but during claim settlement they don't abide any of their commitments that are made to the customers before buying policies.


They are not following IRDA guidelines, they are floating all the norms set by IRDA into air. There multiple process flaws and there in no transparency in their entire policy making, claim settlement processes.


They don't share all the call recordings of policy purchase from marketing/sales/ proposal/ consent calls that easily though they have each recording till policy expires, they will torture you like anything, you will loose your mental peace. Their software/ application/ website is dead, nothing is functional there, customer care is dumb and blind. Neelesh Garg CEO, Atri Chakraborty, Dlima Genesia, Megharaj Kelkar, Threesa Chettiar, Dhiraj Mhatre are big cheaters, care less dumb fellows always receive auto replies from them that they are on leave/ vacation, they were never been in office to address your concerns, they were hired to cheat the innocent customers. Never respond to your concerns.


My humble request to you all is please stay away from buying any product from this company and share this if possible


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