Review on Symphony Winter by MouthShut User

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MouthShut Score

35%

2.10

26,195 Votes

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Cooling and Sound:

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Value for Money:

Rs. 12,491 (Launch price)

Symphony

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rose_1981

jamshedpur India

1 Review

The worst cooler

Aug 27, 2013 01:22 PM 22493 Views

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I have brought symphony winter in the year 2011. After 9 months the blades got broken. I call the service centre. They charged 1200.

Now again on 26.08.2013, the blades again got broken. I don't understand if I have to pay 1200 each year with service charge, than how far it is affordable to me.

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Brand Response

Dear Rose_1981,
We regret for the inconvenience caused to you.
You are kindly requested to provide us the service request number & contact number.
If you have not registered your service request with us, please use either of the following ways to register your request.
This will enable us to serve you better.
You can register your service request on 07930130111 or http://www.symphonylimited.com/service or SMS on to 9510070111.
We will take all necessary steps to resolve your service request at the earliest.
Assuring you our best attention always.
Symphony Customer Care
http://www.symphonylimited.com
Symphony Air cooler carries 1 year warranty as per Owner’s Manual.
To avail under warranty services give a photocopy of the valid purchase bill to service engineer.