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Symphony air Cooler product & service dumps. Review on Symphony Diet 50T

Name: Symphony air Cooler product & service dumps
Item: Symphony Diet 50T
Rating: 1
Author: a Mouthshut User

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MouthShut Score

35%

2.10

26,218 Votes

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Cooling and Sound:

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Value for Money:

Rs. 10,491 (Launch price)

Symphony

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sudhirbhavsar

Pune India

1 Review

Symphony air Cooler product & service dumps

May 22, 2012 03:50 PM 21606 Views

(Updated May 22, 2012 04:49 PM)

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Symphony air Cooler company totally fake there are all product and service dumps. Because my experience. I have purchased a Symphony cooler Diet 50E from Pune in the month of April 2012. It worked for 1 month and on one day suddenly it stopped working and its totally dead now.

I repeatedly contacted the customer Care Centre, where they asked for complaint details, but they didn’t replied back till now. I haven't received any complaint no. message to my cell even though I tried calling through 2-3 different cell no's.

And most important in pune there is no any authorize service center by Symphony.

Also I have sent complete mail to services@symphonycomfort.com but no one from the company replied to me.

Symphony Air Cooler

Model No : Diet50E

Machine Serial No: 07A5412C03466

Date Of Purchase: 13/04/2012

Purchased From : Marudhra Electricals and Electronics, Electronics Market, Pune.

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Brand Response

Dear Sudhirbhavsar,
We regret for the inconvenience caused to you.
You are kindly requested to provide us the service request number & contact number.
If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better.
You can register your service request on 07930130111 or www.symphonylimited.com/service or SMS on to 9510070111.
We will take all necessary steps to resolve your service request at the earliest.
Assuring you our best attention always.
Symphony Customer Care
www.symphonylimited.com
Symphony Air cooler carries 1 year warranty as per Owner’s Manual.
To avail under warranty services give a photocopy of the valid purchase bill to service engineer.