Oct 19, 2009 09:14 AM
4525 Views
]Symantec , I used to wrk for this company . I worked for them like what for 18 months , and I have seen their business ethics. I bet you wont find a company which is fair and transparent like it.
I have used Norton anti virus , interenet security , system works, and now am using 360. Internet security used to slow down my pc , but system works and 360 man they are real good. I ve never faced a virus issue till date....they immedeatly scan and remove them giving you no work to do.
The negative point is the price. The price is equivalent to our american counterparts , but what these guys dont realise is they earn $3000 pm and $100 per annum is no big deal. But we we earn 30000rs per month and out of which 5000rs is a big deal.
Need to be market oriented, If they reduce the price and then start selling piracy of softwares could be cribbed. I have never used a pirated copy for my antivirus. I take my PC protection very seriously. But ive spent quite too much for this.
Their customer service is also very good., After sales service and ordinary customer service. Another negative point is that they charge for technical support. They charge it as per incident or per minute which is very high. Instead of calling them for technical support , doing a google search with the problem would resolve the issue , if you follow the instructions, .
Overall product is awesome , price is awful.
