I have used almost every food Ordering app when I moved to other city from my hometown and my experience is worst in every app and swiggy one of them.
One day I think I was so unlucky eventually I skipped lunch and continue doing my work and at around 9pm I reached my room I was tired so I order food from swiggy and I have done payment around 250rs the estimate time of delivery was 10pm but time being time time getting increased like 10.10, 10.30 , then I called to swiggy delivery boy they told me that his vehicle punchured and there is some delay I told him ok and waited around 30 mins and again called him but he didn't pick my calls so I reached to swiggy customer care they told me wait to another 15 min if delivery not done they will assign to other rider. I waited but no result. Calla and followup takes 12am and now my hunger get killed by them.
Customer care spoc tell me at 12 that "Sorry sir ab delivery nahi ho payegi koi dikkat hain hum apke paise refund kar rahe hain"now tell me at midnight they told me that they can't deliver my food and refund my amount, this time I cannot order food from other sources and finally I slept without food.
