Amazing service. Review on Swiggy

Swiggy & my experience:

Swiggy is one app which was never adviced by someone nor I saw any ad in tv or social websites. I came to knew about swiggy coincidentally. Currently, I am staying at Delhi and most of the restaurants are far from my house. Being a girl, it's not always possible for me to go outside after 7pm alone in the streets of Delhi.

One day, I was very hungry and I wanted to try some chinese noodles. Since, I am new to my area, hence, I don't have any idea about nearby restaurants. I searched online and browsed through zomato.com. I found a restaurant( Pema's) that serves South Asian delicacies. I immediately saved their number and reached at the restaurant. There I saw a small sticker posted in a wall written as swiggy app. So, I installed it to order from them via online.

I have tried every possible way to order from that particular restaurant as home delivery because it's not possible for me to visit their restaurant most of the time. Hence, I mostly prefer home delivery.

Why I found Swiggy as the convenient app to order food for home delivery? As I have mentioned above that I have tried almost many ways for home delivery from this restaurant via many apps.

Following are my experiences & comparison:

• Firstly, I tried via zomato.com. As zomato is a very well known web for browsing restaurants, hence, they were offering home delivery from the particular restaurant too. But, the only issue was with the minimum order amount. Their website is charging minimum of Rs 400/- for the delivery. So, its too high to afford mostly and this restaurant provide too much amount of noodles just for Rs 160/-. Hence, there is no need to order for Rs 400/- instead, I am getting enough food at Rs 160/-.

  
  




• Secondly, I have tried calling their own restaurant number. Their own criteria is different from zomato. Their minimum order is Rs 200/- and if your order above Rs 250/-, you get a free delivery or else you will be charged some Rs 50 / 60 for delivery. Once, I ordered above, Rs 250/- and it went quite conveniently but their minimum cost of a dish is Rs 80/-/ 90(momos depending on veg / non-veg). Rest dishes costs above Rs 140/-. So, if you don't want momos then, its totally useless to order momos just to adjust your minimum order. Hence, I decided to try the third way.

  
  




• Thirdly, I installed Swiggy and ordered from this restaurant via Swiggy. I wasn't sure if they will deliver or not dur to so many negative reviews. I ordered for cash on delivery. Swiggy charged me with some packing charges of Rs 5 and free delivery. I ordered the same noodles again for Rs 140/- and got a free delivery within 1 hour. The Swiggy delivery boy was so polite and humble.

  
  

Again, I tried Swiggy to order a south indian thali from other restaurant. I just paid the food amount as per restaurant menu and rs 5/- packing charges with free delivery. I got my order again within 1 hour.

Pros:

• A convenient app which charges the same amount written in restaurant menu

  
  




• Free delivery with less packing charge

  
  




• Hassle free and quick delivery

  
  




• Cash on delivery service is the best

  
  




• Polite delivery persons

  
  




• Many options of restaurants based on your location

  
  

Cons:

• App is unable to locate exact address, so, you have to add the address during the checkout.

Conclusion:

Since, Swiggy is a convenient way to order food, so, you must try it once but my suggestion to prefer your first order as cash on delivery. Different area have different restaurant options as per the location. I had good experience with swiggy and I will continue to order food via Swiggy.