Jan 07, 2021 01:33 PM
444 Views
On 23-12-2020, I ordered Burgers from Mc Donalds via Swiggy. Patties in the Burger were raw.not at all cooked and food was cold(not even warm). I raised the complained on the same day with Swiggy. They replied me back on 25-12-2020 saying that they could have acted if I had written within one day(when I actually wrote them within one hour and they read my complained after 2 days).
When I highlighted their mistake, they came back to me saying "Having gone through your email, we see that you reported having received poor quality food on this order. Since the restaurant is solely responsible for the preparation of the food, we will be unable to compensate you for this issue."
Please don't use Swiggy. Zomato is still far better.
