Mar 22, 2018 09:40 PM
1320 Views
Please be cautious while placing order with SWIGGY.COM.
1) They are accepting the order and cancelling after 30-45 minutes and deducting Rs.75/- for the cancellation.
2) Today I have placed an order and after 2 hours they are saying that the order can't be delivered as your location is 13 kms away. While I asked for the reason. Swiggy representative Mr. Chethan replied that we can't deliver food at Vittal Malya Road whereas the order was placed from Vimanapura, HAL area and its GPS issue.
Finally they said that the food can't be delivered but we will generate the coupon for you thru which a new order can be placed. Till now they have not yet generated any coupon for me nor they have refunded my money.
Seems SWIGGY grabbing money from the customer like this.
My Question to SWIGGY
1) When you cant deliver the food then why you have accepted the order?
2) Why are you updating the customer after 2 hours?
3) Why you are not refunding customers money?
4) Why customer will suffer for your GPS - Apps issue?
