Jun 29, 2016 07:23 PM
1846 Views
Susheel motors is very good and large distributors of TVS in hyderabad but the service provided by them is very poor. I purchased my APACHE there and it is timely serviced(every two months post-warranty) with them since past 4 years.
Many a times, I had to repeatedly go to them for the same problem. After multiple visits and escalations, they fixed it but it wasted lot of my personal time. Educating the mechanics on what all works to be carried out would help the customers better as my personal feeling is that what all the works that are written in job sheet by supervisors were not taken care of many a times in my case. I had to again take it up with mechanic during the delivery.
This can be because of negligence or lack of awareness on what should be done. The supervisors unnecessarily suggests for replacement without even examining the faulted part which costs the customer more. Even the service charges they collect are much high.
