Dec 11, 2015 10:23 PM
15171 Views
It has been an awful experience booking on Sugama Travels online(Bangalore to Udupi) some 15 days before the trip and then discovering on the night of the trip that the same seat has been duplicated to some other woman also.The Sugama office staff were very very rude and were unwilling to help and all were passing the buck.
After multiple calls to their Bangalore main office only then did they accommodate on another bus. Their website contact email ids are all useless with them closing the issue without resolving it.
Their insensitivity and behavior is really bad and its a risk for all travelling women .Would never book with Sugama again.