Oct 15, 2012 03:52 PM
55092 Views
I'm not the one to write frequent reviews but this experience was compelling to justify one. I have been a customer of Sukam invertor for past 6 months. Before buying the invertor I had extensively researched and chosen Su Kam for thier dependable service and reputation in the market.
The inverter was working well went suddenly one of my 220v to 110v convertor that runs air purifier went bad and blew inverter fuse. The short circuit was so bad that it melted the fuse glass and I was unable to replace it with the spare.
I logged call on call center and was immediately routed to rep who noted down my complaint. The technician called soon and scheduled an appointment and surprisingly kept the time. I had misplaced bills but he didn't make a fuss and repaired in less than 15 min. It was one of few occasions that I have seen exemplary service and this nearly makes it to the top. Kudos Su Kam and keep up the good work!!
