I am using this UPS at my home since 2 years, but we were faced some problem with that UPS and which I am going to be shared with you.
1>After charging 1 hour it starts very heating. I have given complaint to their customer support team and they sent the engineer to my home for check the inverter, after checked they said the some parts has gone bad and need to be replaced, I said okay with that. After 10-12 days they again visited my home with some new parts and replaced those parts. The issue resolved for 2 months but after 2 months again the issue is still i.e same heating issue.
2>Its durability is not so good. They provide the bad quality UPS, their UPS is not so good. Complete chareg need more long time but battery also not charged very properly and hence the battery backup is very low than other UPS. Its design is very good and hence I was thought 1st it will be very good but according my 2 years experienced it was not good and therefore I do not recommend to other for buy this UPS.
3>It is not a user friendly inverter due to its bad services.
I therefore not recommend other to use this UPS.
