MISLEADING BY STERLING HOLIDAYS. Review on Sterling Holidays

I have faced lot of problems with Sterling Holidays from day of taking membership… thought of sharing it to make others aware of such frauds & get some information from readers.

Shruthisharma executive Mr. Raheem had given spot offer for on 5-July-15 adding there will be lots of freebies like meal & travel vouchers, etc. He had promised to deliver welcome kit within a week & if we don't like features, we can cancel in 10days & no charges will be deducted. . He did not convey about the conditions on start of the package(like it starts after 18months for 48months EMI option), joining complimentary vouchers can be used only after 3 EMI's, and list goes on…. Infact he shared all misleading & totally incorrect information as well as charges for RCI membership. He had went a step ahead to offer 25-30% discounts in air tickets, train & bus ticket if booked through Sterling, sight seeing at INR 750/- at all of the Sterling resorts & that too for total package days….

I realized that he had cheated when I got welcome call from Customer Care. So am struggling to cancel membership from almost 3months, but not getting any response from customer care. They just tell concern team will get in touch in 2 working days, but have not heard anything from them.

I

Also I would request all reader "Pls. don't get dragged away by such offers" as they have worse service when it comes to solving "Complaints"

My Emails to them are given below

Pradeep Dixit

From: "pradeep dixit"|  Add to Address book|This is spam To:     Subject:    Re: Reference to your query. [ ref:_00D301GMTQ._500a0vZ4zL:ref ] Date:    Thu, 16 Jul 2015 15:42:37 IST Note:   To help protect your privacy, images from this message have been blocked.View images| What is this? To,

Kalaiselvi P

Team - Member Relations

With reference to the below mail, no one has contacted me from past 6 days.

I need the cancellation of membership as urgent as possible.

Regards,

pradeep

On Fri, 10 Jul 2015 15:27:43+0530 Feedback Sterling  wrote

> #mailMsgBodyContainer p{margin-top:0px; margin-bottom:0px;}Dear Mr.Dixit,

Greetings from Sterling Holidays!

Thank you for writing to us.

With regard to your email below, we would like to inform you that one of our executive will get in touch with you

and address your concerns.

We look forward to giving you and your family many memorable holidays in the years to come and we look forward to hear from you soon.

To receive regular updates on your membership, send SHR R as an sms to 575758.

Warm Regards,

Kalaiselvi P

Team - Member Relations Sterling Holiday Resorts India Ltd, No. 7, Citi Towers, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai -600 020, India| Log on to https://Sterling_Holidays.com for reservations, feedback and other holiday related queries| Call us at 3399 7777. This is a local call if you are at Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, Cochin, Delhi, Hyderabad, Kolkata, Lucknow, Pune or Mumbai. If you are calling us from any other part of India, just add the STD code of the city nearest from the list given above|

Our business timings is from 9.30 am to 5.30 pm, Monday to Saturday. We are closed on Sundays & National Holidays| Email for holidays to reservations@Sterling_Holidays.com and for any queries or concerns write to feedback@Sterling_Holidays.com|- Original Message -From: Sterling [noreply@m.Sterling_Holidays.com]Sent: 9/7/2015 4:41 PMTo: feedback@Sterling_Holidays.com;

atal.b@Sterling_Holidays.com;

online.care@Sterling_Holidays.comSubject: Member Feedback

Hi, Following are the details for Holiday Feedback request.

Holiday Feedback DetailsNamepradeepdixitCustomer No.018015535Dob20/06/1980Address

Phone

Emaildixit_pradeep@rediffmail.comComplaints & SuggestionsMy application number is 018015535. I have attend seminar in President Hotel. Vadodara on 5th July. Mr. Rahim DhAnasultanni has given a presentation on membership benefit. The benefit is not matched with your welcome call. I need my amount back. ref:_00D301GMTQ._500a0vZ4zL:ref