Truely Indian. Review on State Bank Of Travancore

"How pleasant." were the first words which I uttered after we came out of Nerul, Navi Mumbai based SBT branch.One year ago we had gone there to open a saving bank account.Not only did I find the staff(right from gurad to the manager(who personally helped us with information) polite and friendly but also very professional in helping me out with our querries. Offering a variety of standard banking as well as investment services, this is a bank just like any other banking institution; yet the staff has made it's ambience so amiable that it's no longer "only a bank" but "the bank" for score of its customers like me.

With my one year of dealing with the bank's staff, I have found them remarkably behaving like a bank interested in helping numerous customers like me genuinly. Its highly remarkable in era where banks are vying for wide customerbase by behaving more and more like a marketing institution right from designing their building's ambience to unwelcomingly imposing mountain of information on public.

The location where bank is located is easily accessible and offers people living in CBD Belapur, SeaWoods Estate as well as Nerul an easy accessibility.The presence of an ATM just outside the branch makes life further simpler. While the bank is connected through internet to a nationwide SBI network offers the comfort of banking from home. Always eager to help, every visit to the bank is as welcoming as the first one which is memorable.

With variety of services under one roof, the bank offers a friendly ambience to help customers decide their investment as well as saving.Informative staff adds on to the advantage of not only the bank but also to public.

On a typical day when due to a technological snag I raised an inquiry with the bank manager which even he was unable to answer, he was humble enough to accept his ignorance and surprisingly placed an outstation call to a fellow manager in one of the other branches to find out the details.I was in for a pleasant surprise when he not only provided me information but also thanked him for helping him increase his knowledge base.

I wonder in today's metro life where there's a breed of people who treat work as a burden, there still exists another who cherish what they are doing and help make society a less complex place to exist.