State bank is a government bank of india which deals in the financial and transfer. It is spread in every corner of the country. This bank has most number of costumers if you compare with other bank. A lot costumer is already added to the bank not because of their good service but its availability in all place and its ATM is easily available even in the rural areas also.
The main reason of poor service and rude behaviour of employee of the bank is to much crowd and customers. You can see the situation of any state bank after 10 AM you can not put your leg inside the bank office and you can also see alot of people are in line to take his money which he collected by facing to many difficulty. Over all this is good bank but many people irritates the employees mind so they behaves rudely to costumers. Most of the costumer of this bank is from rural areas. And state bank has his branch throughout the country you can transfer money from any corners of india to any where.
