Dec 30, 2020 02:45 PM
1960 Views
This is my view for State Bank of India( SBI) .
It has the most branches contrasted with any banks.
However the administration is truly poor.
I needed to confront a ton of problem for achieving little financial errands.
Telephone banking is moderate and the interface isn't clean and simple to utilize.
ATMs are accessible all over, anyway there is not really any money uniquely during evening. Regardless of whether there is money there will be a board on the machine expressing that it is faulty. This makes ATMs futile in crisis!
As of late I needed to go to a SBI branch to make a RTGS. Everything was done okay, at this point the exchange turned around. On enquiring they said it is nobody's shortcoming and this happens now and again. What a simple method to state as it isn't the banks cash.! I lost the 30 rupees mean while to no end.
Client support is poor. Just a couple of counters are operational and they set aside a long effort to deal with your solicitation. The staff is moderate and take as much time as necessary to finish a straightforward cycle, for example, store of money. They continue making and charging for another passbook before the former one closures and accordingly last 2 pages are squandered in each passbook.
These are my whines. These all are anything but difficult to fix by naming prepared staff and making the staff understand that others cash and time is truly significant.
Much obliged to you. Expectation this audit makes a difference.
