Due to largest numbers of custmar every customers kashat karit karti mart aahet sorry this jog but main reason of that so many accounts so many facilites and as well as co-Banking etc.
State Bank of India is the one which is direct with reserve Bank of india they can also allowed direct tranjection for state Bank of India but main problem is that when the customers are going into the bank they can not Satisfy with on the spot of their services. its really hopeless they are aunable to attend the customer.
Mostly customers has to made the line for littlest transection lot of time also goes of the line . So plz SBI do some thing special for customers as much as you can.