May 10, 2012 08:35 PM
5670 Views
I would like to tell you my experience about Standard Chartered Bank credit card. First of all who ever is thinking to take Stan C bank credit card, never take their cards which have some annual fee associated, always prefer without any fee cards. Because they charge a lot in the name of annual fee and that too is not genuine, include all sort of unapplicable taxes. Specially do not take "Manhattan Credit Card".
So let me come to my case. I got a call from one of Stan C Bank executive for credit card, so told him to visit my office and then we will discuss. So after he visited my office I decided to take one credit card and submitted all necessary documents. Then after few days my card has been approved and received the same. When I opened the I saw that the credit limit was only 20000, but the executive promised me that it would be atleast 60000, while we were discussing before taking the card. So I immediately called them and asked about it, they told me, they will increase my credit limit within 2 months but till now even after 4 months it is not done.
Another thing is that they have a trap in the form of a service called "Advantage card enhancement pack" consisting of some card insurance, travel vouchers and medical treatment vouchers. After I received my card I got a call from their customtakeouter care executive about this pack. Initially I was not interested to take this pack but as the executive was keep on insisting me later I decided to take it. They told me this pack has a charge of Rs 4000 annually and I have to pay it by monthly installment which is around Rs 340 per month. They also told me that if I plan to cancel the pack within 2 month, 75% of amount will be refundable and similarly for 4 month, 6 month, 50% and 25% amount is refundable. So after I received the pack I felt that it is not good and use less for me. Then after 1 month I called them up and told them to cancel my pack. Then I got a shock, they told me the refund of amount option is not valid for this pack and will be valid only someone complete 1 year duration and then renew this pack. This is a clear case of cheating customtakeouters. So if I cancel the pack they will deduct Rs 4000 from my card credit limit and in the next statement I have to pay full Rs 4000 plus some tax. From then I am continuously telling them that I do not need this pack and to cancel the pack as well the card. Its been more than 4 months nothing has been implemented from their side and they keep on sending statements every month by including every possible unnecessary charges. But I paid all bills and till now in 4 months I have paid more than Rs 4000 in the name of bill withing using the card for any other extra transaction other than this pack.
In the last month they told me that they will close my card and for that I have to pay the bill of that month only and after that all will be done. But when I received the statement I saw that it is close to Rs 3000. So if I pay this amount, I will end up paying close to Rs 7000, withing using this card for any transaction other than this pack. Regarding this I wrote several emails to customtakeouter care and also to the principal nodal offficer, but no positive response from them.
So just like to tell every one think carefully before you take Stan C bank credit card and do not fall under their trap. This is one of the most cheat bank I have ever seen.
If any one have any query, you can write to me.
Email Id: saurav_dhr@sify.com
