Standard Chartered Cheating business. Review on Standard Chartered Bank

Don't ever apply for personal loan in Standard Chartered bank.

This is my experience mentioned below.

1) Customer will not know the conditions in agreement document, since that don't share the document with customer before signing the agreement.

Since they don't have policy to share the agreement document with the customer, before sign the document. Even they don't give copy of agreement document after the sign.

(I took a loan from Bajaj finance, They send email with all details like rate of interest, loan term, all related charges before process.I came to know all the information before signing the document.

I didn't understand the logic of not sharing the information with customer, who is going to agreement and sign on that.)

2) I took a loan from Standard chartered bank 7 months back but, still I don't have a single document about it. no email, no SMS, no welcome kit.

3) I complained 2 times to get the welcome kit, but not received(XXth may 2015 and 16 Sep 2015).

4) I signed the document for condition:zero processing fee after 12 months of loan disperse.

But I came to know when I spoke with customer care on 16th Sep 2015, that pre closer is not zero, it charges 3% even after 12 months.

5) Sales executive premised me that he will change the loan term after 6 months, But actually its not possible as per customer care.

Cheating brand.Try to avoid.

want to know the full context, Please read below.

I have applied for Personal loan for 13.25% Interest rate, 400000 and 2 years loan term and zero pre closer charges after 12 months.

I asked them to send the soft copy of agreement document before sign and approval.

Sales executive(Pradeep-Koramangal branch) say they don't have policy to share the agreement document with customer, If I want to see the terms and conditions in the agreement document I need to visit the branch.

So I went to the branch to see the document.In document I saw that 5 years loan term, 500000 Rs and zero pre closer charges after 12 months.

So I didn't agreement for 5 years, I said I need for 2 years.Then sales execute said, it is not possible to change the loan term now, since it is approved, but he promised me that there is provision to change the loan term after 6 months.

Then I am not completely convinced with him, so I asked to change the loan amount to 300000.

If I reduce loan amount interest rate will be 13.5% and zero pre closer charges after 12 months and 5 year loan term remain same .I agreement with it and signed the document for 300000, 13.5% interest, zero pre closer charges after 12 months.

even after 3 monts(may 2015) of loan disperse, I didn't receive welcome kit. So I complained and told them you guys want to hide some info, that why you re not sending welcome kit.Customer care assured me that, I will receive in 4 working days.I didnt received.

I got doubt, that they are hiding some information. I complained again on 16th Sep 2015 for welcome kit. and asked about my loan details. I came to know that pre closer charges are 3%.

My doubt become true.from the time I spoke with sales executive and they are not sharing the document with me, I had doubt. I realized it now.

If you need of personal loan, there are many organization who do the business transparently.

Please don't go with Standard Charted bank. The behaviour and policy of this guys are not trustable.