11 Nov 2015
Anas of India
Cabin Flown: Economy
Anas’s overall rating : 1/10
Overall Value For Money
Seat and Cabin Space
Customer Service
Meals and Beverages
In Flight Entertainment
Recommend Airline?
No
Only "Spice" No "Jet".
I booked a ticket from Mumbai to New Delhi ( Ticket attached) hoping that I would be able to see my doctor and undergo scheduled medical checkup.
Thanks to Spicejet, I missed both.
The flight got cancelled without any prior information or notification in any form.
I was left stranded at the Mumbai airport killing my time speaking with Spicejet guys who were both rude and non-cooperating.
They were least interested in sorting things out and kept saying that they sent a mail a day before which I still can't find in my inbox.
And as if it was not enough, when I told them that I have a doctor's appointment, their reply was, "You should have told us before" ! .
So next time you choose Spicejet please make sure you provide all your trip/personal details to them.
Eventually, after arguing for 3 hours they accommodated me in a flight ( Indigo) , that departed after 2 hours, wasting my 5 crucial hours.
I do not know how these guys operate, but such non-professional in fact irresponsible attitude and rude behavior tells clearly about the quality of this airline.
This was the most worst experince ever
