Sep 21, 2006 03:57 PM
4256 Views
(Updated Jan 18, 2007 06:27 PM)
I am a PhD student of University of Tartu Estonia. I bookeed my ticket from Delhi to Varanasi on 21st August through their website (They have mentioned that the delhi-varanasi flight will start in October 2006). That time when I booked my ticket the prise was 2574 INR. Yesterday during browsing their webpage I saw that they are showing a total REGULAR prise 1774 INR of the same destination https://book.spicejet.com/skylights/cgi-bin/skylights.cgi. As it has mentioned in their rules and regulations that the prise are dynamic and change according to:
- Seat availability
2. Peak and lean seasons
Promotional schemes
Group bookings -beyond 20 people or more
Unfortunately, none of them has explanation of my query
But in this case it has mentioned that the new prise is regular i.e. this is not a promotional scheme!!!When I wrote to customer care I got this reply that is completely vague and they are not ready to return back my extra money.
