I pass the mall every single day I come home after work and looking at the beautiful ethnic collection I wondered why not give it a try for my wedding.
But to my surprise they don't treat you as a customer it seemed as though I was begging them to show me what I wanted, moreover people over there don't know what lehenga is.
I was browsing on the internet and showing them this is what I want but none of them were interested. I go for brand when it comes to shopping but I thought what if I got a nice product in reasonable price, but gotta tell you not worth stepping in, the staffs there are very rude especially the one at the half saree section, he looked at me like I can't afford to buy the stuff, what is customer service? Well no smile no sense of respect no decency in talking. It looked like he owned the mall I wonder how they are running the business with the kind of attitude they have.
When I go to big malls I never experience this rudeness. But this is by far the worst experience ever. And yes I went and asked them if there is a customer care or a helpdesk department, there were a few gentlemen I made a complaint regarding the behaviour and laid back attitude of the staffs, infact they seemed a little apologetic but I never felt to look back, not a bit.
