Jan 05, 2007 06:48 PM
4339 Views
(Updated Jan 09, 2007 06:31 PM)
I may be wrong in this but I used to get a product from Sony as if they have complete responsibility of it in all respects.
Like:
What ever it is, Software or hardware. (which is supplied with product)
All these days I love any of the sony product because, he give what ever he say (even the features are less when compared to any other product in market) and work perfectly.
But recently I got DCR-SR100 model HDD camcorder and I broke the CD containing "IMAGEMIXER for HDD camcorder "it is my mistake I agree 100%. But how do I correct that problem?
I am not looking for any costly software to use my Camcorder.
I want only that my PC (contains XP) should be able to recognize my Camcorder and should be able to copy the images and recorder movies to PC.
And I think sony should be able to provide some way to do this. (as I can not use this camcorder with out transfer of file to PC as it is HDD. what I mean to say is if it like MiniDV or DVD etc. so that I can buy some more DVD or MiniDV cassette and so on)
I want only a USB drive for DCR-SR100 so that camcorder is got recognized in my PC (Contains XP).
And later if I want I buy or use some other software to edit and create image/video to do other things.
it is just a pain. I have HDD camcorder (DCR-SR100) in my hand but I not able to use it as I am running out of storage(HDD).
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Updated on 9th January, 2007
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Knowledge Article C215293
https://iq.sony.com/srvs/autoresponsev4.asp?id=215293
This article has steps to copy the files from HDD camcorder to PC with XP (FYI: which does not contain ImageMixer software installed).
And I have tried only copying the files HDD camcorder to PC and I have NOT deleted the files from HDD camcorder through my PC explorer. (because deleting of movies and photots can be done from camcorder itself, which will be safe I think).
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FYI:
"We would like to inform you that the price for Software Cd of Image Mixer for HDD Handycam is Rs.2, 615/- + taxes."
This information I got from sony support team through e-mail.
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I have not used Image Mixer software but I from reviews I got the info that this Software is not that great.
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