Apr 19, 2019 10:44 PM
4178 Views
I had done a group tour to Europe with Somans and had a good experience. With that in mind I customized a trip with family to Malaysia Singapore April 13 to 18, 2019 and was really disappointed. They said it will be customized for me but all throughout Singapore I was with other local groups. In Malaysia I had very bad experience of rude behavior with Somans associate ASIAN SEASON Travel, What Somans do is they transfer the trip to some third rate local agents who are really unprofessional and rude. From a staff of Asian Season travel(Raman) i had a very rude behavior. They never answer your calls, never tell you the details of trip and when we ask them why, they behave like Hindi movie villians. The driver arranged in Singapore was also erratic on roads unsafe and used foul language. In Singapore they arranged accommodation in a hotel where renovation was going on. A lot of such things really spoiled our trip. Never go fro customized trips with Somans. If you are to Malaysia beware of AISAN SEASON Travel. Stay away from them. Look fro other options.