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Order cancelled due to unavailable stock . Review on Snapdeal

Name: Order cancelled due to unavailable stock
Item: Snapdeal
Rating: 1
Author: a Mouthshut User

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1.87

1,34,369 Votes

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boolean_z

Bangalore India

2 Reviews

Order cancelled due to unavailable stock

Aug 08, 2012 12:13 PM 4701 Views

(Updated Aug 08, 2012 12:29 PM)

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I placed an order to SD a week back and they took the payment. Now after one week I am waiting for my mobile phone, when I checked the website my order is not there. After checking my mails I came to know that the order is cancelled due to unavailable stock.

How can a computerized inventory control can place more order than items it has??? I am totally amazed, now they are saying the money refund will take another 3-4 WEEKS !!! so , I am cheated by this company. they will refund my money but it will take full 1 month from date of order. I am not rich like snapdeal to purchase it again, I have to wait for my refund to come and then only I can purchase it.

To know whether you have stock or not - it takes 7-8 days !! not acceptable .. these cheaters are collecting money and earning interest on it , , , Snapdeal is a big scam.

DONT DO ANY BUSINESS WITH THIS CHEATING COMPANY.

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Brand Response

@boolean_z, first of all we sincerely apologize for whatever happened. It is our fault and we are working on rectifying the errors in our system. We request you to please share your order id with us. We will try and expedite the refund process. We would also like you to understand that the 7-21 working days for the refunded amount to be reflected in your statement is the time period set by all Indian banks and not by us. However, we will still try and facilitate the process for you. Sorry once again for having cancelled your order.