I used to shop regularly from snapdeal 2-3 years back and the experience was really good. Then almost all the sellers on the site stopped shipping to kerala, also there was an explosion of sellers and products, and I personally felt it was difficult to navigate and find the products we desire, let alone find the handful of sellers that shipped to kerala. And overall the site as a whole and products on display felt second class when compared to some others.
But nowadays there is a noticeable change, the site has become better than what it was few years back. The ui has become more organized and is easy to find the products and also the number of good quality products has increased and almost all the sellers ship to kerala. Moreover not just finding the product part is better, the shopping experience as a whole has improved. The handful of products I ordered recently were all shipped within 48 hrs and couple even on the same day. And the packaging was excellent and the product quality even more so. And from my experience snapdeal provides the best deals on genuine products, especially household and electronics and that too with great fulfillment rates. For the couple of dozen times I have shopped with them, no product has ever been cancelled.
Even then snapdeal is a market place and a prospective buyer has to be careful if he wants to have hassle free shopping, as there can be a few bogus sellers on the site. If one is careful enough reads the descriptions well and only buys from sellers with good rating no much trouble can be caused. Snapdeal has customer feedback options so it wont be that difficult. And even if a problem arise I think the customer support is good enough. I dont have any bad experience from the site so am not in a position to comment about the same.
Thanks
