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34%
1.86 

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Don't buy beauty deals from snapdeals
Mar 15, 2011 11:29 PM 8334 Views

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I regularly use deals from sites like snapdeal. Most of the time food deals are OK since even if you don't like the food you end up paying less. But I would not recommend anyone to buy beauty deals from such sites.


The beauty parlor guys take the rest of the money upfront and do not give you any importance. I tried multiple beauty deals and everytime I got the same response. Once Parlor refused to give me appointment, since my deal was about to end I finally went without appointment. They refused to give me any treatment, after a lot of request they agreed to do facial which lasted for 10 min and the beautician left me with facepack on for 20 min. I had to get up to ask someone to clean it. Apparently she had left to attend some other customer.


Recently I used another voucher at Angel's beauty parlor. I bought that deal because I wanted to get the Fish Spa done but after reaching there I realized they do not have that facility. They plan to put it up, God knows when. They didn't have basic manicure facility. I had to told a tray full of water on my lap to dip my fingers. My friend nearly got burned because of dripping hot water from Steamer. Their scalp treatment has left me with ichy scalp. I finally decided not to get the facial done.


Looks like Snapdeal is not bothered to check if the service provider has the kind of service they project. I expect snapdeal to take responsibility of the services they sell.


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Brand Response

Hi Pooja,
Thank you, for being such a great patron of our company. We are happy that you find some of our deals to your liking. As for as the other beauty deals and packages you have mentioned here, let us firstly apologise for that. It is not just our responsibility but a mission to make sure our customers get the service that they have availed.
However, we know that we have a long way to go to achieve zero complaint target on this front. You can help us too with regards to this, please get back to us and give us your email id and contact number. This will help us track your transaction and take appropriate actions and measures.
You can also email us at reachout@snapdeal.com or help@snapdeal.com.
Thank you

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By: snapdeal | May 27, 2011  12:32 PM Comments 1

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