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1.86 

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Bad experience with Snapdeal
May 01, 2015 06:06 PM 8641 Views

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I recently bought a Panasonic Cordless Phone 2, 4Ghz on Snapdeal. The order was delivered on time and 2 days after I installed the phone, I noticed that I received a lower costing model than the one I had ordered. The model name had a "b" instead of "s" in it.


The model I ordered had the feature of working for a few minutes even there was no power and that was the reason I wanted to buy it. I called up customer service and they said I first had to return this phone to get the model I wanted. I already made entries in the phone book and I was in no mood to send this phone back and wait for another one. The whole episode spoiled the buying experience and I choose to live with this lower end model instead of the one I wanted to buy,


No more shopping on Snapdeal


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Brand Response

Hi Manoj, Please accept our sincere apologies for the inconvenience you have experienced. Thank you for sharing your feedback.It is indeed valuable to us.We will share it with our team and we will ensure that this does not happen in future.Thanks! - Mukti

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By: snapdeal | May 04, 2015  09:52 AM Comments 0

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