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33%
1.87 

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Pay and forget..... they will never deliver
Apr 01, 2012 06:21 PM 3918 Views

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Order No. - 445009290


Bought a shirt to gift someone on 20th march, its 12 days now and they are shifting shipping date regularly(changed it three times till now), I regret my decision to choose them, it was my first transaction with them and hope to be the last one until and unless I get a clear and logical response. Not absurd response like " Due to an overwhelming response received for our product deals in recent days " why dont you remove the listings if you cant handle such orders, is this a trick to keep buyers money in your account for so many days and later purchase and dispatch it.


One must have stitched the shirt and sent during this period, they cant ship even a readymade shirt.


Once I had similar experience with futurebazaar, I think somehow they can manage to exist as they had offline presence also, but how snapdeal is planning for future by such type of service when they are completely dependent on online shopping.


To the owner of SNAPDEAL - please open a decent shop where you can actually give people what u promise and customers pay for, you are wasting your money and frustrating many people from your web portal.


To Others - Never buy anything from them, until and unless you want to test your patience and you had lots of time for calls, email and checking updated status of dispatch dates.


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Brand Response

@haiprash, first of all we want to apologize for all the trouble you had to go through. The delay is due to unavailability of stocks at our end. We expected the product to reach us from the vendor in time but it has been delayed. We are really very sorry for this delay and at present, the expected date of shipping of your product is 3rd April 2012.
Update on your Issue: Issue Resolved
@haiprash, once again we want to take the opportunity to apologize for all the trouble you had to go through. You must have received your product. Hope we were able to offer appropriate resolution. For any further queries, do let us know. We would love to help you.

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By: snapdeal | Apr 02, 2012 12:41 PM  (Updated May 04, 2012 04:28 PM) Comments 2

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