Name: Product review
Item: Snapdeal
Rating: 1
Author: a Mouthshut User

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laldua

aizawl India

2 Reviews

Product review

Mar 26, 2012 10:12 PM 3705 Views

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I agree, dont buy anything from snapdeal. I purchased a YOY Jacket from snapdeal and when I check the pocket there is another tag CALLED FORESSTER..did they swap the original tag or did YOY product never exist ??(to the seller: if you try to cheat then be more careful to wipe off your traces) .i thought of purchasing more items from snapdeal but I think I changed my mind from today. one thing I like about snapdeal is the way of communication. they are good.what ever is in your basket/or cart they will update you..through your email

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Brand Response

Dear Mr. Lal Dua, we have heard you. Sir, we can assure you that the products showcased on our website are genuine. However, still in order to investigate what has happened, we request you to please mail us your order id and snapshot of the jacket tag as well as the other tag to reachout@snapdeal.com. Once we receive the details, we will escalate this issue to our products team and will get back to you with appropriate resolution.
Looking forward to your response!
Update on your Issue: Issue Resolved
Mr. Lal Dua, once again we want to take the opportunity to apologize for all the trouble you had to go through. You must have received your refund. Hope we were able to offer appropriate resolution. For any further queries, do let us know. We would love to help you.