Feb 06, 2016 04:26 PM
1719 Views
Folks I can see lot of positive review about snapdeal.com from buyers. But I like to caution them before they make such benign opinion and comment about Snapdeal.
Today I will expose the Biggest Scam of Snap Deal. Perhaps most of the buyers who are buying product from snapdeal are oblivious that they been Duped. I will expose layer by layer how Snap Deal is deceiving buyers. My ordeal goes like this.
Did you remember that most of this e-commerce site come with Festival offer and promise cash back after few month?
Last year Snapdeal have come with similar offer during Independence Day. The offer was enticing which promise buyer of cash back of 10 to 15% on the purchase amount. Now there is a catch when you make such purchase please read the term and condition carefully. It says that cash back will be refunded to the account from where the payment is been made after 2 Month.
I made a purchase of HP Notebook of a purchase value 21490 under Independence Day offer where I can entitle for 10% cash back. According to TERMS the 10% cash back will automatically get credited to by account by 15 Oct 2015.
Now as time pass I forgot about the cash back. Suddenly I remember in the Jan 2016 that I was supposed to get cash back. I went to my bank account to find out whether I have received cash back. lo and behold I came to know that its not be credited.
I immediately called the call center on 24 Jan 2016. They told me that they will resolve the concern in 48 hours. I waited for their response however to my surprise there was no response. I made the call again on 29 Jan 2016 to my surprise they told me that complain as not been register properly and they will take my complain again and will revert in 48 hours with proper resolution.
Guess what I wait for that 48 hour again and there was no call. So on 5 Feb 2016 call them again . I was peeved on Call center executive and told her that I been cheated and duped by snap deal. Rather attending to my concern the executive was busy defending the company. She assured me that I will receive the call in next 48 hour from concern team. It’s been 52 hours since then and I have not received any call.
I want to highlight larger point. Isn’t this a corporate scam? They were supposed to return the money but they are not doing it. Perhaps there would be so many of us who will not even remember that they have brought product under such offer and eligible for refund. I would like other buyer to come forward and share their stories on how they feel victim of such corporate scam. In the age of technology let’s debunk the company who want to deceive us.
BEWARE ITS NOT SNAPDEAL ITS SCAMSTER DEAL.
