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33%
1.87 

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Snapdeal is FRAUD
Sep 14, 2016 03:56 PM 1413 Views (via Android App)

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I placed an order for Sony bluetooth earphones ( rs.1800) for my friend on 6th Sep which was supposed to be delivered between 10 to 14 but on 9th sep I got a mail and message that they cannot fulfil my order with the current seller and have placed a new order with a new seller for rs. 2500 ( which is rs.700) and asked me to pay the extra 700 bucks at the time of delivery.


I tried calling their customer care but no one was there to receive call and only IVR ( automated voice) told me the status of my order. I tried emailing them as well but still after 3-4 days there is no response from them. Finally I had to cancel my order.


If there would have been a provision for negative stara I would have given that but unfortunately I have to mark one start.


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Brand Response

Hi! We sincerely regret the unpleasant experience you've been through. This should not have happened. Please share your order details. We'll connect with you and have the issue sorted on priority. Thanks! Kavya

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By: snapdeal | Sep 16, 2016  07:17 PM Comments 1

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