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Ordered a tripod, received it broken!
Jan 09, 2016 04:20 AM 2230 Views (via Android App)
(Updated Jan 09, 2016 04:20 AM)

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Hello everyone, today, I will be sharing my personal experience with Snapdeal! So, I am a YouTuber and make videos on my YouTube channel very frequently! In the starting days, I had a lot of trouble recording videos with the one and only mobile stand that I was having! I had a setup with two mobile boxes, and above them, I placed the mobile stamd and placed my smartphone inside the mobile stand in horizontal position! I really badly wanted to upgrade to a better service so that I could improve the video quality that I am providing to my viewers!


I basically planned to buy the cheapest tripod that I could find! I didn't had to do much with the tripod, just a tripod with stability enough to support my phone could have done the job!


So, yeah, I kept on searching and I had a very very tight budget of just Rupees 600! Smapdeal provided the Simpex 333 at that time ofr a price of 555 Rs. which was of like 700 on every other website, so, I planned to buy it from there!


The tripod came only after like 6-7 Days! And to my surprise, when I actually opened the box, the tripod's middle pipe, was missing, ! I searched for it in the entire box which came with it but I couldn't find it anywhere!


Finalky, I decided to call the Snapdeam customer care service! And yes, I would appreciate snapdeal for this, the customer care executive was very polite and helped me with utmost responsibilty!


But, yes, basically, I recieved a damaged product, and that wasn't a great experience either! So, yeah, I cannot recommend you to buy from Snapdeal!


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Brand Response

Hi Shubham! We're sorry we did not live up to your expectations. We strive hard to make sure that people are satisfied with the services provided by us. We'll share your concern with our team & surely work on it. We look forward to providing you a good experience with us. Thanks! –Kavya

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By: snapdeal | Jan 09, 2016  08:44 PM Comments 0

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