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34%
1.85 

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Be careful & think enough to buy from SNAPDEAL
Dec 21, 2014 10:23 AM 12651 Views

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Be careful before you buy anything from SNAPDEAL. They are such people who have no accountability at all & keep on putting excuses on either their courier people or the vendors they get the products from.


Whereas I know that they loot the Vendors also with various fines etc. if the Vendors don't ship the product within the SLA time of 1-3 Days.


They also chase the courier people if they don't collect the package on time & threaten to discontinue their services for not doing it so properly.


I have had an experience with Snapdeal both as a Buyer & a Seller so I know it pretty well what these guys do in actual.


Very recently, I had to send a gift to someone & the only option I had to take to reach out to that place is through Snapdeal and I regret taking that decision.


The Birthday is over. The person stays out of country so they went back also and I have still not got my product delivered.


They initially gave one date & then kept changing the estimated date of delivery as per their convenience. My money is anyway gone.


And I don't expect any professional behaviour from these touts.but be careful before you even consider buying from SNAPDEAL.


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Brand Response

Hi Ananya, I sincerely regret the experience you have been through and really sorry for the delay in response. This should not have happened. I request you to treat this incident as an exception as Snapdeal constantly strive to provide the best of service for its valued customers. Please let me know if you have any other concern. Thanks! Mukti.

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By: snapdeal | Apr 22, 2015  04:19 PM Comments 0

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