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Home > Ecommerce and Online Business > Online Shopping > Snapdeal > Snapdeal, Don't mislead customers

Snapdeal, Don't mislead customers. Review on Snapdeal

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24%
1.86 

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Noida India
Snapdeal, Don't mislead customers
Dec 13, 2013 11:18 AM 3479 Views
(Updated Aug 22, 2014 01:09 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Hi,


I have ordered an LED TV on 17th Aug. At the time of Ordering the product, the estimated delivery date is 19th Aug. I haven't receive an information on 19th Aug about shipment. On 20th Aug, the delivery date becomes 22nd Aug.


Yesterday, I got an SMS at 10:08 AM that "Order No. is ready with seller and will be shipped anytime within 12 hrs."


Today is 22nd Aug 13:08 PM(approx 27 hrs), where is shipment details of my LED TV


How much time it will take to deliver a product?


Regards,


Ved Prakash Tiwari


Data Analyst


HCL Technologies Ltd.


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Brand Response

Dear Ved,
We sincerely apologize for the inconvenience caused. This is to inform you that we have escalated this to our concerned team. We will get it resolved asap.
Thanks,
Snapdeal Team.

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By: snapdeal | Dec 13, 2013  01:49 PM Comments 5

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