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34%
1.86 

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Bad experience: Order no. 662266632
Aug 08, 2012 09:38 PM 4230 Views

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I had a very bad experience with Snap deal which I would like to share with you all - I have ordered a saree on 26 Aug 2012 & while ordering the same it was written on the left hand side that the product will be delivered in 2 business days but till today(i.e 8th Aug 2012) I have not received the same.


I made the payment online (which I now think was my mistake) I called to the customer service twice but every time they told me that my complaint is on highest priority & when I request for the refund I got a revert that they will let me know whether the same can be refunded or not. I mean this is rediculous I am a regular online user but this is the first time I have gone through such a bad service & don't expect this kind of response from a brand like Snapdeal & will never recommend anybody to use this side.


To authenticate my statement would like to add belowmention details Order ID : 662266632 Order Placed on : 2012-07-26 15:45:01 Order Details : Vaishali Orange & Pink Georgette Saree ( Saree-710C) Payment mode - Online


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Brand Response

Hi Latika, first of all we sincerely apologize for the inconvenience caused. We have procured your product from the market and will dispatch it by today evening. We will mail you the AWB number for your order within 24 hours. Once again we are really very sorry for the delay. Kindly acknowledge the receipt of the product here. Also in-case of any further queries, please do let us know. We would love to help you.

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By: snapdeal | Aug 13, 2012  06:27 PM Comments 3

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