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1.87 

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Beware of this rogue
Jul 16, 2012 06:10 PM 9427 Views

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I ordered a Samsung galaxy-y last Monday, and they promised delivery within 3-5 days. Today is Monday again, when I checked the courier status, it said "Shipment returned to shipper." On calling Blue Dart, they said it was snapdeal.com that asked them to send back the phone. Called snapdeal.com, and that annoying woman was unable to come up with any satisfactory answer.


Since I chose "Cash on Delivery": option, I escaped this fraud attempt. But the unlucky people that make the mistake of paying via credit cards, they suffer while trying to request, or should I say beg, for a refund or reorder.


I would like to advise all my fellow readers to never order anything from snapdeal.com.


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Brand Response

@a_roy20, first of all we sincerely apologize to you for going through a bad ordeal. We can understand that this must be very frustrating and no words of ours can express our apologies and soothe you.
However to help us tackle this situation in a more systematic way, we request you to please mail us your order id and other details at reachout@snapdeal.com .Your order details will help us get a complete picture of the situation and take appropriate solution here.
Looking forward to your response!

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By: snapdeal | Jul 16, 2012  06:17 PM Comments 0

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