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34%
1.85 

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Mix experience
Jan 18, 2013 01:11 PM 2879 Views

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Regarding snapdeal I am having mix experience i.e. bad and good.


Bad Experience I took one deal though snapdeal for on hotel in pune. I was suppose to complete the deal in 1 month time. I went to that hotel in 10 days time. As per deal I had given certain 350 rs and was given permission to buy 500 rs products. Rates were mentioned on snapdeal according to which I calculated what to buy and ordered, cost was just going 15 rs above which I was ready to pay  according to print out of rates from snapdeal.com. But the bill which was handed to me was around 200 rs more I was suppose to pay because as per the hotel they had changed the rates and they are not as per snapdeal.


Good experience- When I contacted snapdeal regarding it they were helpless and said they cant do anything about it. I closed the deal without taking extra. After many mails and conversations with snapdeal they refunded me some % of my money as credit points in my account.


With this credit points and giving some more money which was cash on delivery I purchased other products which I got in good condition and in 3 days.If you are ready to take followup if any thing goes wrong while dealing with snapdeal (as they are not having good cross checking system for suppliers) go with Snapdeal


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Brand Response

Hi Purushotam,
Thanks for sharing your feedback with us. We work each day to make our services better and this feedback is noted. We thank you for sharing your experience with us and we promise to serve you better in future. Have a great day ahead.

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By: snapdeal | Jan 21, 2013  04:14 PM Comments 0

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