May 08, 2013 04:08 PM
2530 Views
(Updated Oct 17, 2014 02:54 PM)
My order was Placed on 6th October in the Diwali Bumper sale and it was a Jopasu - Car Duster (Non Scratchable) costing Rs. 299( Refer screenshot image 1). And while delivery, they've increased the price to Rs. 399(Refer screenshot image 2)
Snapdeal can very easily do this because people buy in haste during sale which is limited. And moreover they take advantage of COD orders. Errors happen but when I intimated this issue to Snapdeal they wrote back to me this,
" Snapdeal Support, Oct 17 14:00:
Dear Joshua,
Thank you for contacting Snapdeal.com.
Please accept our sincere apologies for the inconvenience you may have experienced. We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers.
We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal.com "
I strictly recommend not to buy anything from snapdeal. They'll charge you more for no reason and even after getting caught they'll ask you consider it an exception.
