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MouthShut Score

34%
1.86 

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Snap deal POOR in Customer Support & Not in Time
Oct 28, 2014 02:30 PM 8136 Views

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I am getting late with my product. I really had a very bad experience with snapdeal. I ordered the Product on 20-Oct-2014. Order Number: 3277766605.


But still now it is not yet shipped. Very Bad Experience. I need the Clear Information why it is getting late.The Support is very Bad. The Estimated Shipping date is 23-Oct-2014, . I ordered this product for Birthday Party on 30-Oct-2014.


The way you treating the customer is Bad, I didn't receive any Calls/E-mail/SMS for delaying this Product. You asked me too wait 24-48 hours time. The time is over, Very Very POOR Customer Support, It makes me feel bad at your shopping Further with you, @Snapdeal Team: Please advice your Team "Don't work like turtle"


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Brand Response

Hi Im_Rocking, Sincerely regret the inconvenience caused and delay in response. This should not have happened. I will forward this to the team and get it sorted. Thanks! Mukti.

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By: snapdeal | Oct 29, 2014  03:58 PM Comments 3

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