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Claiming warranty for battery but nikon says fake. Review on Snapdeal

Name: Claiming warranty for battery but nikon says fake
Item: Snapdeal
Rating: 1
Author: a Mouthshut User

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harishmjsuf

India

12 Reviews

Claiming warranty for battery but nikon says fake

Nov 26, 2015 09:52 PM 5203 Views (via Android App)

(Updated Nov 26, 2015 09:52 PM)

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I purchased nikon en-el14 battery( product id 59956) for my nikon dslr camera. . .for this product they specified 1 year warranty in website. . but nikon says this is fake . because these product which is shipped by snapdeal doesnt have warranty card . .

I used this battery approx 3 months from date of purchase after that it stopped working . . . when I asked about warranty snapdeal said I need to contact nikon service center . . after that, I visitted service center nikon people said nikon wont give warranty for battery without warranty card which is not given by snapdeal and they wont give also. . . so dont belive on warranty which is specified on website. . . . ask warranty card on every purchase or ask before buying about warranty card before buying. . .

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Brand Response

Hi Harishmjsuf, I sincerely regret the experience you have been through. This should not have happened. Please share your order id with me. I'll get this checked and sorted. Thanks! Mukti.